Martin studied psychology and marketing at the University of NSW and spent 4 years in sales and marketing with Colgate Palmolive before setting up his own communication business in 1085. His outstanding results with over 500 companies across 100 industries have made him Australia's most in-demand speaker on outstanding customer service.
He has also worked with sportsmen up to international level in Rugby League, Rugby Union and Soccer, taking teams from losing to winning situations by teaching players the mental side of their game. Martin doesn't hype people up, he teaches techniques and how to apply them to your business in the areas of -
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professional attitude to business
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understanding the ego of your customer
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how to generate the repeat and referral business that keeps your bottom line healthy
One of Martin's strengths is his ability to customise his material to the needs and situation of an individual organisation. This is one of the strongest themes in many testimonials he receives as evidence of the success of his involvement in a conference or meeting.
Most importantly, Martin believes that entertainment is the best form of education and in his spare time he has written comedy.
His keynote presentations or workshops for smaller groups will make you laugh but it's the results you get from the techniques that will keep you smiling.
WHY SHOULD I BOOK MARTIN:
The first and strongest reason to book Martin is that he gets great feedback from clients.
He brings great experience to your conference. Apart from his background in sales and marketing at Colgate Palmolive and a University degree in marketing, he has made over 1,500 paid presentations at business events like yours. He has worked with over 500 companies across over 100 industries so he will be able to customise his material to the needs of your people. And he will listen to your brief so that you have total control over the content of the presentation.
Martin will bring great humour to your conference or meeting. He has written comedy professionally and believes that entertainment is the best form of education. People hate being bored at conferences. People enjoy his presentations because they are light-hearted as well as being relevant. It is not just a barrage of meaningless one-liners, it is a carefully constructed use of humour to help the educational points hit home.
Martin is accessible and flexible. His presentation can fit into any part of your conference programme. If requested, Martin will advise you where in your specific agenda his presentation will deliver maximum impact. This will vary from event to event. Naturally he is also happy to fit into an already established schedule.
He will give you his home number in case you need to call him any time to discuss anything relevant to your conference.
He offers twelve months' consultancy with every presentation. He will challenge your people to brainstorm their non-price value adds, and email them to him. He will critique each participant's email and respond to each helping your people to have a stronger sales and marketing message. He will also provide articles for your newsletter and be accessible if people want his advice on anything to do with sales, marketing or customer service.
Basically, Martin will do everything possible to ensure that you achieve the best possible return on your investment.
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